🧼 Carpet & Upholstery Cleaning – Frequently Asked Questions (FAQs)
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Q1. How often should I have my carpets and upholstery professionally cleaned?
We recommend professional cleaning every 12–18 months for most homes. High-traffic areas, households with pets or allergies, or commercial settings may need more frequent cleaning—every 6–12 months.
Q2. How long does it take for carpets and upholstery to dry after cleaning?
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Carpets: Typically 4–8 hours, depending on humidity, airflow, and carpet thickness.
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Upholstery: Usually 2–6 hours, based on the fabric and method used.
We use powerful extraction and optional air movers to speed up drying.
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Q3. Are your cleaning products safe for children and pets?
Yes! We use eco-friendly, non-toxic cleaning solutions that are safe for your entire family, including children and pets.
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Q4. Can you remove all stains?
While we have a high success rate with most stains—including wine, coffee, ink, and pet stains—some permanent stains (like bleach damage or set-in dyes) may not come out completely. We always give you an honest assessment during the inspection.
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Q5. Do I need to move furniture before the cleaning?
Yes, we kindly ask that you move any furniture from the areas to be cleaned before our technicians arrive. For safety and liability reasons, we do not move furniture. This helps ensure a thorough and efficient cleaning process.
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Q6. How long does the cleaning process take?
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Carpet cleaning usually takes 1–2 hours, depending on the area size.
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Upholstery cleaning may take 30–90 minutes per piece, depending on fabric and soil level.
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Q7. Will carpet cleaning damage or shrink my carpets?
No. When performed by trained professionals using the right equipment and techniques, carpet cleaning is completely safe and will not cause shrinkage or damage.


